Utility Concierge

Our concierge service assists residents in setting up utilities, phone, cable, and security services, simplifying the moving process.

Security Deposit Protection

Your security deposit is securely held in an FDIC-insured trust account by us, ensuring its protection even in the event of property foreclosure.

Online Rent Payments

Save on postage and eliminate the risk of lost mail with secure one-time or recurring bank transfers or eChecks, free from any bank fees.

Legal Guarantees

We advocate for both property owners and residents to ensure a smooth, fair, and legally compliant rental experience for all parties involved.

Repair Hotline

Access immediate assistance for after-hours emergencies from a trained technician via our real-time hotline.

Secure Resident Portal

Our password-protected portal allows residents to view payment history, print rent receipts, submit repair requests, and update personal information conveniently and securely.

Response Time Guarantee

We commit to responding to all resident communications within 24 business hours, ensuring prompt assistance and support.

Property Inspections

Regular property inspections are conducted during the lease term to identify and address any maintenance issues promptly.

Quality Repairs

Our network of prescreened vendors ensures knowledgeable, friendly service, with post-job maintenance surveys allowing residents to provide feedback.

Trust

As a family-owned business serving residents, we prioritize honesty, integrity, and relationship-based service, ensuring our commitment to residents' needs.

Giving Back

With every lease signed, we contribute to our 'Zima Cares fund, providing financial assistance to responsible residents facing unexpected financial emergencies.