At Zima Management, we adhere to the principle that if you don't get paid, then neither should we. We're committed to ensuring you receive your rent on time, every time.
At Zima Management, we adhere to the principle that if you don't get paid, then neither should we. We're committed to ensuring you receive your rent on time, every time.
Our objective is straightforward: to ensure you receive your rent in full and on time. To achieve this, we handle the preparation and management of lease documents, lease signings, and rent collection each month. Our residents are provided with various payment options, from online to in-person, to facilitate quick and convenient rent payments.
The majority of our residents utilize our Tenant Portal to pay their monthly rent, making the process easy and accessible.
We expect tenants to pay by the first day of each month, with a grace period extended until the 3rd day (bank holidays and weekends may occasionally cause delays in rent collection).
With a dedicated Director of Accounting overseeing tenant payments on a daily basis, we promptly address any non-payments or NSF payments that may arise. Our robust tracking system ensures swift action in accordance with state law requirements.
A staggering 99.5% of our tenants consistently pay their rent each month. However, in the event of non-payment, we have stringent yet fair rent collection policies in place, compliant with state regulations.
If funds are not received by the end of this period, we initiate the legal eviction process with our eviction attorney, managing the entire process on your behalf.
In rare cases where necessary, we proceed with physical eviction at the property with the assistance of the local county sheriff.
But what happens when a good tenant faces financial hardship? Even the most reliable tenants may encounter difficulties. In such cases, we connect them with local aid agencies for assistance. Additionally, our in-house rental assistance program, Zima Cares, provides support to responsible tenants during unexpected financial emergencies.
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