Maintenance

Maintenance and Property

Inspections

Maintenance

Maintenance and Property Inspections

At Zima Property Management, we understand that the condition of your property directly influences the caliber of tenants it attracts. A well-maintained home not only facilitates quicker rentals but also fosters tenant satisfaction and retention. Ensuring the protection and upkeep of your property is paramount to us. We employ a proactive approach to maintenance, conducting routine inspections and promptly addressing any issues that may arise. Our detailed property survey reports provide comprehensive insights into your investment's condition. With our owner portal/email feature, you can conveniently review inspection photos from any device. Rest assured, we prioritize minimizing disruptions to your personal time by swiftly handling maintenance tasks, even during nights, weekends, or holidays.


Recognizing that poor maintenance service is a leading cause of tenant turnover, we prioritize prompt and professional maintenance responses to uphold tenant satisfaction and long-term lease agreements. Tenants can easily submit maintenance requests through our dedicated maintenance request link in the Tenant Portal or via our 24/7 repair center hotline for emergencies. Our on-call property management staff is available round-the-clock, 365 days a year, ensuring timely assistance for all maintenance concerns.

With an extensive network of reputable subcontractors across various trades, including painters, electricians, plumbers, carpet installers, HVAC specialists, and appliance technicians, we guarantee high-quality service at competitive rates. Our stringent vendor qualification process ensures that all contractors meet our standards for craftsmanship, insurance coverage, licensing, and responsiveness. By leveraging our volume of work, we negotiate favorable pricing for our clients, saving them both time and money. Additionally, we require vendors to promptly coordinate with tenants within 24 business hours for non-emergency repairs and immediately for emergencies, ensuring efficient resolution of maintenance issues. With Zima Property Management, rest assured that your property is in capable hands, receiving the care and attention it deserves.

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