Resident center
Smart living with Zima.
Pay rent, request repairs and stay in touch — all from your resident portal.
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Resident benefits
Resident experience & benefits
Zima Management is a licensed Realtor® leasing homes on behalf of property owners. We don't own the homes we manage, but we make renting fair, transparent and seamless.
Utility concierge
Help setting up utilities, phone, cable and security services to simplify your move.
Security deposit protection
Your security deposit is held in an FDIC-insured trust account, protected even if the property is foreclosed.
Online rent payments
Secure one-time or recurring bank transfers or eChecks — no postage, no lost mail, no bank fees.
Legal guarantees
We advocate for owners and residents alike for a smooth, fair and legally compliant rental experience.
Repair hotline
Real-time after-hours hotline for emergencies, answered by a trained technician.
Secure resident portal
View payment history, print receipts, submit repair requests and update your information.
Response time guarantee
We respond to all resident communications within 24 business hours.
Property inspections
Regular inspections during the lease catch and address maintenance issues promptly.
Quality repairs
Prescreened vendors deliver knowledgeable, friendly service, with follow-up surveys after each job.
Trust
A family-owned business that puts honesty, integrity and relationships first.
Giving back
Every lease signed contributes to the Zima Cares fund, helping responsible residents facing unexpected financial emergencies.
Move-in
Move-in guidelines
- • Sign your lease and pay the first month's rent and security deposit before key release.
- • Set up utilities in your name as outlined in your lease.
- • Complete your move-in condition documentation and note any existing issues.
- • Activate your resident portal account using the onboarding instructions.
Move-out
Move-out guidelines
- • Give notice as required by your lease and contact management before submitting it.
- • Remove all belongings and clean the home thoroughly.
- • Address any resident-responsible damage and return all keys and remotes.
- • Provide a forwarding address for your security deposit disposition.